FAQ

Frequently Asked Questions

Find answers to the most common questions about our services.

General

General

All our servers are located in the SkyLink data center in Eygelshoven. Learn more about our location.

At Tube-Hosting you get access to a fully self-developed web interface. Learn more.

Yes, all our servers are effectively protected against all types of DDoS attacks by our DDoS protection.

Find all information about our hardware here.

If you want to run Docker, we recommend our KVM root servers due to better compatibility with the dedicated kernel.

We are happy to install programs or services of your choice on your KVM root server — completely free of charge.

  • Minecraft server (single or multiple servers connected via Bungeecord)
  • Teamspeak server
  • MySQL database server
  • Web server (optionally with WordPress or Nextcloud)

In addition to our redundant storage system, we create a daily backup of all servers. These backups are stored on an external storage system and kept for at least one week.

Tube-Hosting was founded in March 2015.

Billing

Billing & Payment

Find our supported payment methods here.

No, all our servers run on a prepaid basis. You only pay for the period you choose and take no risk.

If you don't renew your server, it will first be deactivated and stored for 7 days. Only if no renewal is made after these 7 days will your server be deleted. This deletion is permanent and cannot be undone.

KVM

KVM Root Servers

Yes, upgrading or downgrading resources (RAM, cores, disk) is possible at any time. You can either adjust the duration or pay the difference for the remaining period.

The short answer is: yes, with some effort involved.

Our KVM root servers have a 1 Gbit/s connection to our network.

Our KVM root servers use KVM as virtualization technology. You benefit from better performance, more freedom, and a wider selection of operating systems (e.g. Windows) thanks to the dedicated kernel.

vServer

vServer

Yes, upgrading or downgrading resources (RAM, cores, disk) is possible at any time. You can either adjust the duration or pay the difference for the remaining period.

The short answer is: yes, with some effort involved.

Our vServers have a 1 Gbit/s connection to our network.

Our vServers use LXC as virtualization technology. You benefit from maximum flexibility at affordable prices.

Still have questions?

Our support team is happy to help.

Contact support